Consulting Services

"Mentor Consulting and Audting Services works with your business to provide tailored solutions to meet your safety, quality and people needs"

Mentor’s consulting and auditing division is committed to providing its clients with business solutions that enhance their internal capacity and add value to business operations.  

Mentor does not use a one size fits all approach.  We understand the importance of assessing client needs to ensure that systems and processes are relevant to their workplace.  Our focus is on developing systems and processes that are relevant to the client’s workplace and that build on the available resources, knowledge and capacity of its workforce.

We also aim to enhance our client’s ability to manage their system by providing guidance, systems and tools that can be maintained and remain relevant and effective beyond the term of the project.

Quality Management Systems and Auditing

Mentor’s auditors are RABQSA qualified and registered and can provide the following services:

• Third party accreditation audits and internal auditing for ISO 9001:2008, Federal Disability Services Standards and Standards for Disability Services in Victoria
• Consulting services for development and implementation of quality management systems to comply with ISO 9001:2008, Federal Disability Service Standards and Standards for Disability Services in Victoria
• Benchmarking reviews
• Gap analysis and review for organisations planning to undergo accreditation

Occupational Health & Safety

Mentor can provide businesses with a complete range of Occupational Health and Safety services which are aimed at introducing safe systems of work for our clients while enhancing and increasing their capacity to manage workplace safety. These include:

• Development and implementation of OH&S systems to SafetyMAP and AS 4801:2001
• Internal auditing of Safety Management Systems to SafetyMAP and AS 4801:2001
• Hazard Identification Risk Assessment and control (HIRAC) , manual handling, dangerous goods, hazardous substances, confined space risk and plant assessments
• Accident and incident investigation
• Assistance with WorkCover claims and Return to Work Co-ordination
• Risk Control Plans to manage hazards and risks

Mentor currently provides occupational health and safety consulting services to a wide range of clients across various industry sectors.  These vary in size ranging from small and medium size enterprises to large multi-nationals.

Human Resources Consulting

Mentor can provide the following human resource services:

• Development of company policies and procedures
• Industrial relations advice and assistance
• Advice on employment contracts and conditions
• Performance management and appraisal systems
• Organisational reviews
• Professional development and training plans
• Competency reviews
• Remuneration reviews