Certificate IV in Business Administration

Course description

This qualification is appropriate for individuals who have experience in a range of administration settings and are seeking to further develop their skills. Participants will apply solutions to a defined range of unpredictable problems, analyse and evaluate information from a variety of sources.

Entry requirements

There are no formal requirements for this course. However, completion of a Certificate III level qualification, and/or work experience in a position within a business environment will be good grounding for study in this program.
Participants will require above average literacy skills for this course.

Units of Study


Design and produce business documents


Write complex documents


Develop and use complex spreadsheets


Maintain and implement digital technology


Design and develop relational databases


Implement workplace information systems


Prepare financial reports


Report on financial activity


Address customer needs


Promote products and services

Assessment Methods

Written learning activities are conducted throughout each unit including collected workplace portfolio documentation when possible. Final assessment will be conducted for each unit to confirm competency.


Expected committed time to the course will occur over one to three years depending on individual situations. This includes; the independent self-paced work through workplace research and data collection, textbook study. The option for tutorials can be arranged.

Training with Mentor

Mentor Human Resources Pty Ltd is a NVR Registered Training Organisation (RTO # 21808), registered to provide Nationally recognised accredited and customised awareness training.

What are the benefits of training?
- Nationally recognised
- Knowledge that training meets national standards
- Access to recognition of prior learning (RPL)
- Enhanced career prospects
- Opportunities for articulation into further training
- Improved skills and knowledge necessary in today’s competitive environment


Please contact us to discuss your individual needs.
For eligible individuals, Mentor HR training courses are delivered with Victorian and Commonwealth funding.
People with disabilities are encouraged to apply for government subsidised training.

Student Pre-Enrolment Information


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