This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
There are no formal requirements for this course. However, completion of a Certificate IV level qualification, along with work experience in a position within a business environment will be good grounding for study in this program.
Develop critical thinking in others
Manage budgets and financial plans
Manage business resources
Develop workplace policies and procedures for sustainability
Build and maintain business relationships
Manage business risk
Lead communication in the workplace
Lead and manage effective workplace relationships
Manage recruitment and on boarding
Manage personal and professional development
Undertake project work
Facilitate continuous improvement
Assessments can include a combination of written responses, directed projects, portfolios of evidence, simulations and observations. Assessment tasks have been designed to focus on relevant and current workplace process.
Expected committed time to the course will occur over one to three years depending on individual situations. This includes; the option of attending class based workshops, independent work through workplace research and data collection, textbook study plus assessment and assignment completion.
Mentor Human Resources Pty Ltd is a NVR Registered Training Organisation (RTO # 21808), registered to provide nationally recognised accredited and customised awareness training.
What are the benefits of training?
Please contact us to discuss your individual needs.
For eligible individuals, Mentor HR training courses are delivered with Victorian and Commonwealth funding.
Student Pre-Enrolment Information
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There are no formal requirements for this course. However, completion of a Certificate IV level qualification, along with work experience in a position within a business environment will be good grounding for study in this program.
Develop critical thinking in others
Manage budgets and financial plans
Manage business resources
Develop workplace policies and procedures for sustainability
Build and maintain business relationships
Manage business risk
Lead communication in the workplace
Lead and manage effective workplace relationships
Manage recruitment and on boarding
Manage personal and professional development
Undertake project work
Facilitate continuous improvement
Assessments can include a combination of written responses, directed projects, portfolios of evidence, simulations and observations. Assessment tasks have been designed to focus on relevant and current workplace process.
Expected committed time to the course will occur over one to three years depending on individual situations. This includes; the option of attending class based workshops, independent work through workplace research and data collection, textbook study plus assessment and assignment completion.
Mentor Human Resources Pty Ltd is a NVR Registered Training Organisation (RTO # 21808), registered to provide nationally recognised accredited and customised awareness training.
What are the benefits of training?
Please contact us to discuss your individual needs.
For eligible individuals, Mentor HR training courses are delivered with Victorian and Commonwealth funding.